TERMS OF USE, PRIVACY POLICY, AND SMS TERMS AND CONDITIONS

Effective Date: August 3, 2026
Last Updated: August 3, 2026

This page contains the Terms of Use, Privacy Policy, and SMS Terms and Conditions of Innovative Digital Marketing.

For purposes of this page, “Innovative Digital Marketing,” “IDM,” “we,” “us,” and “our” mean Innovative Digital Marketing. “You” and “your” mean the visitor, prospective client, client, user, or other person interacting with our website, advertising, forms, communications, or services.

Innovative Digital Marketing is based in Roseville, California, United States.

Email: [email protected]
Telephone: 916-957-3878
Website: chadfeingoldseo.com

PART I: TERMS OF USE

1. Acceptance of These Terms

These Terms of Use govern your access to and use of chadfeingoldseo.com and its webpages, landing pages, forms, content, downloads, and related online services, collectively referred to as the “Site.”

By accessing or using the Site, submitting a form that references these Terms, or affirmatively accepting these Terms, you agree to be bound by them.

If you do not agree with these Terms, do not use the Site.

You must be at least 18 years old to use the Site. If you use the Site on behalf of a company, firm, or other organization, you represent that you have authority to act on its behalf.

2. About Innovative Digital Marketing

Innovative Digital Marketing provides digital marketing information, consulting, implementation, and management services.

Services may include:

· Google Ads and other paid advertising;

· search engine optimization;

· website design and landing-page development;

· conversion-rate optimization;

· analytics and conversion tracking;

· call tracking;

· CRM configuration and support;

· lead-generation consulting;

· content and creative services; and

· related digital marketing services.

The Site may include services or advertising directed to private investigators and other professional service businesses.

Innovative Digital Marketing is not a private investigation firm, law firm, accounting firm, financial adviser, government agency, professional licensing authority, or consumer reporting agency.

3. Site Terms Versus Client Agreements

These Terms govern use of the Site.

Paid services are provided under a separate proposal, master services agreement, statement of work, order form, insertion order, authorization, or other agreement accepted by Innovative Digital Marketing and the client, referred to as a “Client Agreement.”

When a Client Agreement conflicts with these Terms regarding paid services, the Client Agreement controls.

Nothing displayed on the Site modifies an existing Client Agreement unless the modification is made and accepted in the manner required by that Client Agreement.

4. No Client Relationship From an Inquiry

Submitting a website form, Meta Instant Form, consultation request, meeting request, email, telephone inquiry, or text message does not by itself:

· create an agency-client, fiduciary, partnership, employment, joint-venture, or other professional relationship;

· obligate Innovative Digital Marketing to provide services;

· obligate you to purchase services;

· reserve or assign a geographic market;

· establish exclusivity;

· guarantee acceptance as a client;

· guarantee the availability of an offer or quoted price; or

· create confidentiality obligations beyond those imposed by applicable law.

An agency-client relationship begins only after the applicable Client Agreement has been accepted and any required payment or onboarding condition has been satisfied.

5. Geographic Markets and Exclusivity

The Site or our advertising may describe limited market availability, territorial restrictions, or a policy of working with only one business in a defined market.

Any geographic limitation or exclusivity is subject to:

· actual availability at the time of contracting;

· our definition of the applicable territory;

· qualification and conflict review;

· services and advertising budget requirements;

· execution of a Client Agreement;

· payment of required fees; and

· the exact exclusivity provisions contained in the Client Agreement.

No geographic territory is held, reserved, transferred, or made exclusive merely because you submit a form, schedule a call, receive a proposal, or discuss a market with us.

6. No Guarantee of Results

Marketing results vary and depend on numerous circumstances outside our control.

Unless expressly stated in a signed Client Agreement, Innovative Digital Marketing does not guarantee:

· any particular number or quality of leads, telephone calls, appointments, customers, clients, cases, investigations, or sales;

· signed cases or client engagements;

· search-engine rankings;

· advertising impressions, clicks, conversion rates, costs per lead, acquisition costs, return on advertising spend, revenue, or profit;

· approval or continued approval of advertising accounts, advertisements, websites, telephone numbers, tracking configurations, or messaging programs;

· uninterrupted access to Google, Meta, HubSpot, CallRail, or another third-party platform;

· continued availability of a market or territory;

· the continued effectiveness of a strategy after a competitive, legal, platform, economic, or market change; or

· any specific financial or business outcome.

Past results, testimonials, examples, estimates, projections, audits, forecasts, and case studies are illustrative. They are not promises of future performance.

You remain responsible for your business decisions, sales process, lead response, staffing, licensing, customer service, advertising budget, operational capacity, and compliance obligations.

7. Informational Content; No Legal or Professional Advice

Site content is provided for general business and marketing information.

It is not legal, tax, accounting, financial, licensing, employment, cybersecurity, or regulatory advice.

Information about advertising, privacy, telephone calls, text messaging, professional licensing, private-investigator marketing, platform rules, or legal requirements may change and may not apply to your circumstances.

You should obtain advice from appropriately qualified professionals concerning your particular legal, regulatory, tax, financial, licensing, and compliance obligations.

8. Responsibilities of Private Investigators and Regulated Businesses

Private investigators and other regulated businesses are responsible for:

· maintaining required licenses, registrations, bonds, insurance, permits, and professional qualifications;

· complying with laws and regulations governing their profession;

· ensuring that statements about their services are truthful, supportable, and lawful;

· reviewing and approving final advertisements, websites, landing pages, and other public content;

· obtaining required permissions from clients, consumers, employees, witnesses, and other persons;

· complying with applicable privacy, surveillance, recording, data-security, evidence-handling, and confidentiality requirements;

· complying with Google, Meta, CRM, call-tracking, telephone-carrier, and other platform policies; and

· ensuring that their operations, investigations, lead handling, and client relationships are lawful.

You may not use the Site or our services to facilitate unlawful surveillance, stalking, harassment, impersonation, discrimination, fraud, unauthorized access, illegal data acquisition, or any other unlawful activity.

9. Do Not Submit Confidential Case Information

Do not submit confidential or highly sensitive information through a public website form, Meta Instant Form, ordinary email, or text message.

This includes:

· private-investigation case files;

· client identities;

· surveillance reports or materials;

· evidence;

· precise tracking or location information;

· Social Security numbers;

· driver’s-license or passport numbers;

· complete financial-account or payment-card information;

· passwords or authentication credentials;

· medical or health information;

· criminal-history information that is not lawfully public;

· privileged communications;

· information protected by a court order;

· confidential legal information; or

· information you are not authorized to disclose.

If a Client Agreement requires the transfer of confidential information, use only the secure transfer method expressly authorized by Innovative Digital Marketing.

10. Accuracy and Authority

You represent that information you submit is accurate and complete to the best of your knowledge.

You further represent that:

· you have authority to provide the information;

· your submission does not violate another person’s confidentiality, privacy, contractual, intellectual-property, or other rights;

· you are the subscriber, customary user, or authorized user of any telephone number you provide; and

· you will notify us if material contact or account information changes.

11. Communications About Your Inquiry

When you submit an inquiry, you request that Innovative Digital Marketing respond using the contact information you provide, which may include email and a live telephone call.

Providing a telephone number does not by itself constitute consent to receive recurring or automated marketing text messages.

Marketing SMS consent is collected separately where required.

You may ask us to stop marketing telephone calls or email communications. We may continue to send communications reasonably necessary to respond to an active request, administer a client relationship, provide contracted services, address a security matter, collect an amount owed, or comply with law.

12. Text Messages

The SMS Terms and Conditions in Part III of this page govern Innovative Digital Marketing’s text-message program.

When you provide valid SMS consent, you may receive the categories of text messages described in the disclosure presented when you opted in.

Message frequency varies. Message and data rates may apply. Consent to marketing text messages is not a condition of purchasing services, obtaining information, submitting an inquiry, or booking a consultation.

Reply STOP to the telephone number that sent the message to opt out. Reply HELP for help.

13. Telephone and Meeting Recording

Innovative Digital Marketing may request permission to record or transcribe a telephone call or online meeting for quality assurance, documentation, note-taking, training, security, or service-delivery purposes.

When notice or consent is required, we will provide notice and request consent before recording or transcribing.

You may decline. A general provision in these Terms does not replace any call-specific notice or consent required by law.

14. Permitted Use

Subject to these Terms, Innovative Digital Marketing grants you a limited, revocable, nonexclusive, nontransferable right to access and use the Site for lawful internal business and informational purposes.

You may print or save a reasonable number of pages for internal reference, provided that you retain applicable copyright, trademark, and attribution notices.

15. Prohibited Use

You may not:

· use the Site for an unlawful, deceptive, abusive, fraudulent, or harmful purpose;

· interfere with the operation, security, availability, or integrity of the Site;

· attempt to gain unauthorized access to an account, system, database, server, or restricted area;

· introduce malware, malicious code, automated attacks, or harmful material;

· bypass access controls, security protections, or rate limitations;

· scrape, crawl, extract, or copy Site content through automated means except as expressly permitted by us or by standard search-engine protocols;

· impersonate another person or misrepresent your identity, authority, or affiliation;

· collect personal information about other users;

· reproduce, distribute, sell, sublicense, modify, or create derivative works from Site content except as expressly permitted;

· use Site content to construct a competing database, product, or service;

· use our name, trademarks, or content in a manner that suggests an unauthorized endorsement or relationship;

· submit content that violates intellectual-property, privacy, publicity, confidentiality, contractual, or other rights; or

· use the Site in a manner that could expose Innovative Digital Marketing, its clients, providers, or users to liability.

16. Intellectual Property

The Site and its content, including its text, designs, page layouts, graphics, logos, names, photographs, videos, icons, downloads, methodologies, and code, are owned by Innovative Digital Marketing or its licensors and are protected by applicable laws.

Innovative Digital Marketing, IDM, and related branding may be trademarks or service marks of their respective owner.

Except for the limited permission expressly granted in these Terms, no right, title, license, or interest is transferred to you.

17. Information and Materials You Submit

You retain ownership of content you submit.

You grant Innovative Digital Marketing a nonexclusive right to receive, store, reproduce, process, and use submitted information as reasonably necessary to:

· respond to your inquiry;

· evaluate a potential business relationship;

· schedule and conduct meetings;

· prepare proposals;

· provide requested or contracted services;

· administer and secure our systems;

· maintain business records;

· enforce these Terms; and

· comply with legal requirements.

This provision does not authorize us to publicly disclose confidential information merely because it was submitted. You should nevertheless avoid transmitting confidential or highly sensitive information through a public channel.

Unsolicited ideas, concepts, strategies, or suggestions are not submitted in confidence, and we are not obligated to use or compensate you for them.

18. Third-Party Platforms and Links

The Site may link to or integrate with third-party services, including Google, Meta, HubSpot, CallRail, scheduling providers, payment providers, website providers, analytics services, and social-media platforms.

Third-party platforms are governed by their own terms, privacy policies, functionality, pricing, and availability.

Innovative Digital Marketing does not control and is not responsible for:

· third-party content or conduct;

· policy, algorithm, pricing, or functionality changes;

· service interruptions;

· account restrictions or suspensions;

· advertisement or campaign approval;

· messaging or telephone deliverability;

· data handling by a third party; or

· losses caused by a third-party service.

References to a third-party business or platform do not imply ownership, endorsement, sponsorship, or affiliation unless expressly stated.

19. Testimonials, Reviews, and Case Studies

Testimonials, reviews, performance examples, and case studies reflect the experiences and circumstances described.

Results are affected by numerous factors and are not necessarily typical. They do not guarantee that another person or business will achieve the same or similar outcome.

20. Site Availability and Changes

We may modify, correct, restrict, suspend, or discontinue any part of the Site at any time.

We do not guarantee that the Site will be uninterrupted, complete, secure, current, error-free, or continuously available.

21. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

INNOVATIVE DIGITAL MARKETING DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, AVAILABILITY, AND RESULTS.

WE DO NOT WARRANT THAT:

· THE SITE WILL MEET YOUR REQUIREMENTS;

· SITE INFORMATION WILL ALWAYS BE COMPLETE, CURRENT, OR ERROR-FREE;

· DEFECTS WILL BE CORRECTED;

· THE SITE OR ITS SERVERS WILL BE FREE OF HARMFUL COMPONENTS; OR

· USE OF THE SITE WILL PRODUCE A PARTICULAR MARKETING, BUSINESS, OR FINANCIAL RESULT.

Nothing in this section excludes a warranty that cannot lawfully be excluded.

22. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INNOVATIVE DIGITAL MARKETING AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, LEADS, OPPORTUNITIES, OR USE ARISING FROM OR RELATED TO THE SITE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE SITE WILL NOT EXCEED THE GREATER OF:

· ONE HUNDRED UNITED STATES DOLLARS; OR

· THE AMOUNT YOU PAID SPECIFICALLY FOR ACCESS TO THE SITE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

This limitation concerns use of the Site. Liability concerning paid client services is governed by the applicable Client Agreement.

The limitations apply regardless of the legal theory asserted and even when a remedy fails of its essential purpose. They do not apply to liability that cannot legally be limited or excluded.

23. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Innovative Digital Marketing and its owners, employees, contractors, agents, licensors, and service providers from claims, liabilities, losses, damages, judgments, penalties, costs, and reasonable attorneys’ fees arising from or related to:

· your unlawful or unauthorized use of the Site;

· information or materials you submit;

· your violation of these Terms;

· your violation of another person’s rights; or

· your professional, investigative, advertising, or business conduct.

We may assume control of the defense of a matter subject to indemnification, in which case you agree to reasonably cooperate.

24. Suspension and Termination

We may restrict or terminate access to the Site when we reasonably believe a user violated these Terms, created legal or security risk, interfered with the Site, or engaged in unlawful or abusive conduct.

Provisions that by their nature should survive termination will survive, including intellectual-property, warranty, liability, indemnification, and dispute provisions.

25. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Before initiating a legal action concerning the Site, the parties agree to make a good-faith effort to resolve the dispute informally by sending written notice describing the dispute and requested resolution. The receiving party will have 30 days to respond unless immediate relief is reasonably necessary.

Subject to any controlling Client Agreement and applicable law, proceedings concerning these Terms or the Site must be brought in:

· the state courts located in Placer County, California; or

· the United States District Court for the Eastern District of California when federal jurisdiction exists.

The parties consent to the personal jurisdiction and venue of those courts.

26. Changes to the Terms

We may update these Terms by posting a revised version and changing the Last Updated date.

Changes apply prospectively from their stated effective date unless otherwise permitted by law.

27. General Provisions

These Terms and the documents expressly incorporated into them constitute the entire agreement concerning use of the Site, except for an applicable Client Agreement.

If a provision is found unenforceable, it will be enforced to the greatest lawful extent and the remaining provisions will remain effective.

Our failure to enforce a provision is not a waiver.

You may not assign your rights under these Terms without our written consent. We may assign these Terms as part of a reorganization, financing, acquisition, asset transfer, or operation of law.

Headings are provided for convenience and do not affect interpretation.

PART II: PRIVACY POLICY

1. Scope of This Privacy Policy

This Privacy Policy explains how Innovative Digital Marketing collects, uses, discloses, retains, and protects personal information.

It applies to information collected through:

· chadfeingoldseo.com;

· website and landing-page forms;

· Meta Instant Forms and other advertising lead forms;

· contact and consultation requests;

· meeting-booking forms;

· email, telephone, text-message, and online communications;

· proposals, onboarding, and client relationships;

· analytics, advertising, conversion tracking, and lead attribution;

· events, referrals, and business-development activities; and

· other interactions in which this Privacy Policy is displayed or referenced.

This Privacy Policy does not govern the independent practices of Meta, Google, HubSpot, CallRail, payment processors, social networks, or other third-party platforms. Those businesses may process information under their own policies.

2. Information Processed for Agency Clients

Innovative Digital Marketing may process information on behalf of agency clients in connection with advertising, websites, analytics, call tracking, CRM systems, lead generation, or other services.

When we process personal information solely on behalf of a client, the client generally determines the purpose and means of that processing. The client’s privacy policy and its agreement with Innovative Digital Marketing govern that activity.

Requests concerning information submitted directly to one of our clients should ordinarily be directed to that client first.

3. Notice for Private Investigators and Other Professionals

Our public forms, Meta Instant Forms, general email addresses, telephone systems, and ordinary text-message channels are not intended for confidential case information.

Do not submit:

· client names or identities;

· case files;

· investigative reports;

· surveillance materials;

· evidence;

· precise tracking information;

· government identification numbers;

· complete financial-account or payment-card numbers;

· passwords;

· medical or health records;

· privileged communications;

· information protected by a court order or confidentiality agreement; or

· information you are not authorized to disclose.

Prospective and current clients should use only secure transfer methods expressly approved by Innovative Digital Marketing for confidential materials.

4. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

A. Identifiers and Contact Information

This may include:

· first and last name;

· business or firm name;

· email address;

· telephone or mobile number;

· business or mailing address when provided;

· online identifiers;

· contact or account identifiers generated by our systems; and

· other contact information you submit.

B. Professional and Business Information

This may include:

· title, role, company, or firm;

· business website;

· geographic market, county, metropolitan area, or desired territory;

· professional or private-investigator license status;

· services of interest;

· existing marketing providers or systems;

· approximate advertising budget;

· business objectives and timing;

· business size or service areas; and

· other professional information included in an inquiry.

C. Lead and Inquiry Information

This may include:

· information entered into our forms or third-party lead forms;

· project descriptions, questions, and messages;

· advertisement, campaign, ad-set, form, and lead identifiers;

· lead source and referral source;

· meeting and scheduling requests;

· lead status and qualification status;

· geographic availability;

· qualification responses;

· follow-up history; and

· records of sales or consultation discussions.

D. Communications Information

This may include:

· emails;

· email-delivery and engagement information;

· text messages and messaging metadata;

· telephone-call metadata;

· voicemail;

· meeting notes;

· customer-service or sales communications;

· support requests; and

· call or meeting recordings and transcripts when appropriate notice and consent have been provided.

E. Commercial and Client-Relationship Information

For prospective and current clients, this may include:

· services requested, considered, or purchased;

· proposals and statements of work;

· contracts;

· invoices and transaction status;

· account contacts and authorized users;

· service-delivery communications;

· campaign and website configuration information;

· CRM, analytics, call-tracking, or advertising-account information; and

· platform permissions or access information required to provide services.

Complete payment-card or bank information may be collected directly by a payment processor, bank, or accounting provider. Innovative Digital Marketing generally does not receive or store complete payment-card numbers.

F. Device, Internet, and Website-Usage Information

This may include:

· Internet Protocol address;

· browser and device type;

· operating system;

· approximate location derived from an IP address;

· referring and exit pages;

· pages viewed;

· actions taken;

· date, time, and duration of visits;

· cookies and advertising identifiers;

· form interactions;

· attribution and conversion information;

· website error information; and

· security and diagnostic information.

G. Advertising and Analytics Information

This may include:

· the campaign, advertisement, keyword, or referral associated with a visit or inquiry;

· interactions with advertisements or marketing communications;

· conversion events;

· audience and attribution information;

· hashed or pseudonymous identifiers used for measurement where enabled; and

· information supplied by advertising, analytics, social-media, search, or lead-generation platforms.

H. Consent and Preference Records

This may include:

· email, telephone, SMS, and other communication preferences;

· the date, time, source, and language associated with consent;

· form, campaign, advertisement, lead, and disclosure-version identifiers;

· opt-in and opt-out records;

· Do Not Call and suppression-list records;

· cookie selections; and

· records maintained to demonstrate compliance.

I. Audio and Visual Information

With appropriate notice and consent where required, this may include:

· telephone or meeting recordings;

· transcripts;

· voicemail;

· video-conference recordings; and

· photographs or profile images supplied by a platform.

J. Inferences

We may derive limited inferences, such as:

· likely service interests;

· whether an inquiry appears to meet stated qualification criteria;

· appropriate follow-up timing;

· geographic or service fit; and

· whether particular marketing information may be relevant.

We do not use these inferences to make decisions that produce legal or similarly significant effects about an individual.

5. Information We Do Not Intentionally Request Through Public Forms

We do not intentionally request through public lead or contact forms:

· Social Security numbers;

· government identification numbers;

· complete payment-card or bank-account information;

· biometric or genetic information;

· medical records;

· precise geolocation;

· private-investigation case files;

· confidential evidence;

· protected legal information; or

· passwords to third-party accounts.

Please do not provide such information through a public form.

6. Sources of Personal Information

We may collect information:

· directly from you;

· from someone acting on behalf of your business;

· through Meta Instant Forms and other lead-generation forms;

· through HubSpot or another CRM, form, scheduling, or automation provider;

· through CallRail or another telephone, call-tracking, or messaging provider;

· through Google, Meta, and other advertising, analytics, search, or social-media providers;

· through cookies, pixels, tags, scripts, server logs, and similar technologies;

· from referral partners and professional contacts;

· from service providers that assist us;

· from publicly available business, professional, licensing, and website sources; and

· from agency clients when we process information on their behalf.

7. How We Use Personal Information

We may use information to:

· operate, maintain, secure, and improve our website and business;

· respond to an inquiry;

· evaluate whether our services may be a fit;

· evaluate professional, geographic, service, budget, and timing qualifications;

· schedule and conduct meetings;

· prepare proposals, estimates, agreements, and statements of work;

· onboard and serve clients;

· administer accounts and client relationships;

· communicate about requested or contracted services;

· provide appointment confirmations, reminders, and scheduling changes when authorized;

· provide marketing communications when permitted and consistent with your choices;

· provide customer service and technical support;

· attribute leads, calls, and conversions to marketing sources;

· measure website, advertising, and campaign performance;

· maintain consent, preference, and suppression records;

· detect and prevent fraud, abuse, spam, unauthorized access, and security incidents;

· enforce agreements;

· protect our rights, property, systems, clients, and users;

· comply with legal, tax, accounting, contractual, carrier, and regulatory requirements;

· respond to lawful governmental, regulatory, or court requests;

· support a financing, reorganization, acquisition, sale, or other business transaction;

· create aggregated or deidentified analytics; and

· carry out another purpose disclosed when information is collected or with your authorization.

We may use software-assisted and AI-enabled tools to support functions such as transcription with appropriate notice and consent, summarization, drafting, lead routing, analytics, quality review, workflow automation, and service delivery.

Such tools are used to assist our personnel and operations. We do not use them to make decisions producing legal or similarly significant effects about individuals.

8. Email Communications

We may send email concerning an inquiry, requested meeting, proposal, account, invoice, service, or client relationship.

We may send commercial or promotional email as permitted by law. Marketing emails will provide an appropriate method to unsubscribe.

An unsubscribe request applies to marketing email. It may not prevent non-promotional communications reasonably necessary to:

· respond to a current request;

· administer an active transaction;

· provide contracted services;

· address an account, billing, security, or legal matter; or

· maintain required records.

9. Telephone and SMS Communications

Providing a telephone number does not by itself authorize recurring or automated marketing text messages.

Where required, Innovative Digital Marketing collects marketing SMS consent through a separate and optional consent request.

Text messages may include:

· follow-up concerning an inquiry;

· information about Innovative Digital Marketing’s services;

· sales or consultation follow-up;

· requested information;

· appointment confirmations and reminders;

· scheduling changes;

· customer-care communications;

· conversational replies; and

· service or account communications.

The specific consent disclosure presented when you opt in determines the messages authorized.

Message frequency varies. Message and data rates may apply. Consent to marketing texts is not a condition of purchasing services, obtaining information, submitting an inquiry, or booking a consultation.

Reply STOP to the number that sent the message to opt out. Reply HELP for help.

We will also honor another clear request that reasonably communicates that you want text messages to stop. We may send one non-promotional message confirming that the request was processed.

Mobile Information and SMS Consent Data

Innovative Digital Marketing does not sell mobile telephone numbers, SMS opt-in information, or SMS consent records.

We do not share mobile information, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

We may disclose mobile information and consent records to telecommunications carriers, messaging aggregators, CRM providers, messaging platforms, technical providers, and other vendors as reasonably necessary to:

· deliver and route messages;

· administer and secure the SMS program;

· maintain consent and suppression records;

· provide technical support;

· prevent fraud or abuse; and

· comply with applicable law and carrier requirements.

This restriction applies notwithstanding another provision in this Privacy Policy addressing data disclosure.

10. Telephone and Meeting Recordings

We may ask to record or transcribe a telephone call or online meeting for quality assurance, training, documentation, note-taking, security, or service delivery.

Where notice or consent is required, we will provide notice and obtain consent before recording or transcribing.

You may decline. If you decline, we will not intentionally record or transcribe the conversation, although ordinary call metadata may still be collected.

11. Cookies and Similar Technologies

Innovative Digital Marketing and its providers may use cookies, pixels, tags, scripts, local storage, server logs, and similar technologies.

Depending on the tools enabled on the Site, these may include services provided by:

· Google, including Google Analytics, Google Ads, and Google Tag Manager;

· Meta;

· HubSpot;

· CallRail;

· website-hosting, security, performance, and content-delivery providers; and

· other advertising, analytics, scheduling, CRM, form, or functionality providers.

These technologies may be used for:

· essential Site operation;

· security and fraud prevention;

· remembering preferences;

· providing forms and scheduling features;

· website analytics;

· performance measurement;

· advertising attribution;

· conversion measurement;

· audience measurement or advertising; and

· improving our Site and marketing.

Some of these providers may collect information about online activities over time and across different websites or services.

You may adjust browser settings and use any cookie-preference tool made available on the Site. Blocking certain technologies may affect Site functionality.

Do Not Track

There is no universally accepted standard for responding to traditional browser Do Not Track signals. The Site may therefore not respond to traditional Do Not Track settings.

Where a legally recognized opt-out preference signal applies to Innovative Digital Marketing and is supported by our systems, we will handle it as required by applicable law.

12. How We Disclose Information

We may disclose personal information to the following categories of recipients for the purposes described in this Privacy Policy:

A. CRM, Form, Scheduling, and Automation Providers

Providers that help us collect inquiries, maintain contact records, schedule meetings, route leads, and operate authorized workflows.

B. Telephone, Call-Tracking, and Messaging Providers

Providers such as CallRail, telecommunications carriers, messaging aggregators, voicemail providers, and call-routing or transcription services.

C. Advertising, Search, Social-Media, and Analytics Providers

Providers such as Meta, Google, conversion-measurement providers, analytics services, and advertising platforms.

D. Website and Technology Providers

Website hosts, developers, content-delivery networks, security services, backup providers, IT providers, and website-plugin providers.

E. Email and Communication Providers

Email-hosting, email-delivery, collaboration, and video-conferencing providers.

F. Payment, Accounting, and Operations Providers

Payment processors, banks, accounting providers, bookkeeping services, insurers, and other operational providers.

G. Personnel, Contractors, and Professional Advisers

Employees, independent contractors, consultants, attorneys, accountants, auditors, insurers, and advisers that need information to perform services for us.

H. Agency Clients

When we process information on behalf of an agency client, we may disclose that information to the client and its authorized personnel.

I. Legal and Governmental Recipients

We may disclose information when reasonably necessary to comply with law, legal process, court order, regulation, governmental request, or to protect legal rights, property, safety, or security.

J. Business-Transaction Recipients

Information may be disclosed in connection with a potential or completed financing, reorganization, acquisition, merger, asset sale, bankruptcy, or similar transaction, subject to appropriate safeguards.

K. Recipients You Authorize

We may disclose information with your authorization or at your direction.

13. No Sale of Lead Lists or Personal Information for Money

Innovative Digital Marketing does not sell personal information for money and does not sell lead lists.

We may disclose limited identifiers, device information, website activity, approximate location, advertising identifiers, conversion information, and similar information to analytics, advertising, search, and social-media providers for our own measurement, attribution, security, and advertising activities.

Depending on the jurisdiction and law involved, certain advertising-technology disclosures may be characterized as targeted advertising, sale, or sharing even when no money is exchanged.

Mobile telephone numbers, SMS opt-in data, and SMS consent information are excluded from advertising disclosures and are governed by the more restrictive mobile-information provisions above.

14. Aggregated and Deidentified Information

We may create and use aggregated or deidentified information that cannot reasonably identify an individual.

We may use or disclose such information for lawful analytics, research, security, business-planning, and service-improvement purposes.

We will not attempt to reidentify information maintained as deidentified except as permitted by law to test the effectiveness of deidentification safeguards.

15. Data Retention

We retain information for as long as reasonably necessary to:

· respond to and document inquiries;

· maintain business and client relationships;

· provide services;

· maintain contracts and transaction records;

· comply with tax, accounting, legal, carrier, and contractual requirements;

· protect our systems;

· maintain consent evidence;

· honor opt-out and Do Not Call requests;

· resolve disputes; and

· establish, exercise, or defend legal claims.

The retention period depends on the type and sensitivity of the information, the purpose for which it was collected, potential risk, and applicable requirements.

We may retain suppression and opt-out information after deleting other records when needed to continue honoring a request.

16. Information Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

Safeguards may include access controls, authentication, security monitoring, vendor management, backups, and other measures appropriate to the nature of the information.

No website, email service, telephone system, text-message platform, transmission method, or storage system can be guaranteed to be completely secure.

Do not transmit confidential or highly sensitive information through public forms, ordinary email, or SMS.

17. Your Choices and Requests

You may:

· unsubscribe from marketing email through the mechanism in the message;

· opt out of SMS by replying STOP or sending another clear request to stop;

· ask us to stop marketing telephone calls;

· change browser or cookie settings;

· ask us to correct inaccurate contact information; or

· ask a question about our privacy practices.

Depending on your location and applicable law, you may have additional rights concerning access, correction, deletion, portability, consent withdrawal, or certain disclosures.

To submit a request, contact:

Email: [email protected]
Telephone: 916-957-3878

Use the subject line “Privacy Request” for an email request.

We may need to verify your identity or authority before responding. Information supplied for verification will be used for verification, security, recordkeeping, and legal compliance.

An authorized agent may submit a request where applicable law permits. We may request proof of authority and direct verification from the individual.

We will not unlawfully discriminate against a person for exercising an applicable privacy right.

18. Children

The Site and our services are intended for adults and business users.

They are not directed to children under 18, and we do not knowingly collect personal information from children through the Site.

If you believe a child submitted personal information, contact us so that we may evaluate and, where appropriate, delete it.

19. International Visitors

Innovative Digital Marketing is based in the United States.

Information may be processed and stored in the United States and other locations where our service providers operate.

The Site is primarily directed to businesses and professionals in the United States. Privacy and data-protection laws in the United States may differ from those in another jurisdiction.

20. Third-Party Websites and Services

The Site may link to or integrate with third-party websites, platforms, and applications.

Innovative Digital Marketing does not control and is not responsible for their content, security, or privacy practices. Review the applicable third party’s privacy terms before providing information.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations.

The Last Updated date identifies the latest version.

When a change is material, we may provide additional notice through the Site, email, or another appropriate method.

If a change requires additional consent, we will request that consent where required.

PART III: SMS TERMS AND CONDITIONS

1. Application of These SMS Terms

These SMS Terms and Conditions govern text messages sent by or on behalf of Innovative Digital Marketing.

By affirmatively opting in to an Innovative Digital Marketing text-message program, you agree to these SMS Terms, the Privacy Policy in Part II, and the applicable provisions of the Terms of Use in Part I.

2. Program Description

Depending on the consent you provide and your interactions with us, text messages may include:

· follow-up concerning an inquiry you submitted;

· information about Google Ads, SEO, websites, analytics, call tracking, CRM services, and related digital marketing services;

· requested educational or promotional information;

· consultation and sales follow-up;

· appointment confirmations and reminders;

· scheduling and rescheduling messages;

· customer-care communications;

· conversational replies;

· account or service notifications; and

· other messages described when you opt in.

Not every subscriber will receive every category of message.

3. Optional Consent

Consent to marketing text messages is optional.

It is not a condition of:

· purchasing services;

· receiving information;

· submitting a lead or contact form;

· requesting a consultation;

· booking an appointment; or

· entering into a business relationship.

Where marketing SMS consent is collected through a form, it is intended to be presented as a separate, explicit, optional, and unchecked selection.

By affirmatively opting in, you provide your electronic signature and authorize Innovative Digital Marketing to send the text messages described in the applicable disclosure to the mobile number you provide, including messages sent using automated technology.

4. Methods of Consent

Depending on the program, consent may be provided through:

· an optional website checkbox;

· an optional Meta Instant Form or other lead-form checkbox;

· a meeting-booking or onboarding form;

· a written authorization;

· an appropriately documented verbal process where permitted;

· a text-message keyword; or

· another documented method permitted by law and carrier requirements.

The disclosure presented at the time you opt in determines the categories of messages authorized.

Consent to one category of messages does not necessarily constitute consent to another category.

5. Eligibility and Telephone-Number Authority

You must be at least 18 years old and be the subscriber, account holder, customary user, or authorized user of the mobile number you provide.

You agree to provide a valid number and notify us if:

· the number changes;

· you stop using it;

· it is reassigned;

· you are no longer authorized to use it; or

· information associated with your consent becomes inaccurate.

6. Message Frequency

Message frequency varies based on the program, inquiry, appointment activity, client relationship, and your communications with us.

An active two-way conversation may result in additional messages reasonably necessary to respond.

7. Message and Data Rates

Message and data rates may apply.

Innovative Digital Marketing does not charge a separate fee for receiving its text messages. Your wireless provider’s messaging, data, roaming, or other charges may apply.

Contact your carrier for information about your wireless plan.

8. How to Opt Out

Reply STOP to the telephone number that sent the message to opt out.

We will also treat another clear and reasonable request to stop as an opt-out request, including:

· END;

· CANCEL;

· UNSUBSCRIBE;

· QUIT;

· REVOKE;

· OPT OUT; or

· another statement that reasonably communicates that you want text messages to stop.

You may also request an opt-out by contacting:

Email: [email protected]
Telephone: 916-957-3878

Unless you clearly limit the request to a particular program and we can lawfully honor that limitation, we may treat the request as applying to all Innovative Digital Marketing text messages for which consent is required.

After an opt-out request, we may send one non-promotional message confirming that the request was processed.

No additional marketing text messages will be sent unless you later provide new valid consent.

Where supported, reply START to resubscribe.

9. Help

Reply HELP to the number that sent the message for help.

You may also contact:

Innovative Digital Marketing
Email: [email protected]
Telephone: 916-957-3878

10. Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

Message delivery is subject to network availability, carrier filtering, device compatibility, telephone-number status, third-party platform availability, and circumstances outside Innovative Digital Marketing’s control.

Delivery is not guaranteed.

11. Program Availability

We may add, change, suspend, or discontinue a text-message program or sending number.

Changing or discontinuing a number does not eliminate the consent, opt-out, or suppression records we maintain.

12. Mobile Information and Privacy

Innovative Digital Marketing does not sell mobile telephone numbers, SMS opt-in information, or SMS consent records.

Mobile information and consent data will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose mobile information and consent records to carriers, messaging aggregators, CRM providers, messaging platforms, technical providers, and other vendors as reasonably necessary to deliver, administer, document, secure, and support the text-message program or comply with law.

Additional information is provided in Part II of this page.

13. Do Not Send Sensitive Information by SMS

SMS is not an appropriate channel for confidential case information or highly sensitive information.

Do not text:

· private-investigation case files;

· client identities;

· evidence or surveillance materials;

· passwords;

· Social Security numbers;

· government identification numbers;

· medical information;

· complete financial-account information;

· precise tracking information; or

· other confidential or sensitive materials.

14. Consent and Opt-Out Records

We may maintain records concerning:

· the telephone number;

· consent status;

· the date, time, source, and wording of consent;

· form, campaign, advertisement, and lead identifiers;

· disclosure versions;

· relevant message history;

· opt-out requests; and

· suppression status.

These records may be retained as reasonably necessary to document consent, honor opt-outs, comply with legal and carrier requirements, prevent unwanted messages, and resolve disputes.

15. Changes to the SMS Terms

We may update these SMS Terms by posting a revised version and changing the Last Updated date.

If a change materially expands the categories of text messages authorized by your prior consent, we will obtain additional consent when required.

16. Governing Provisions

These SMS Terms supplement the Terms of Use.

The governing-law, warranty, liability, and dispute provisions in Part I apply to the SMS program to the extent permitted by law.

CONTACT INNOVATIVE DIGITAL MARKETING

Questions about these Terms, the Privacy Policy, or the SMS Terms may be directed to:

Innovative Digital Marketing
Roseville, California, United States

Email: [email protected]
Telephone: 916-957-3878

Website: chadfeingoldseo.comEffective Date: August 3, 2026

Last Updated: August 3, 2026